I remember in 1983 a pioneer “cell phone” representative demonstrating the first “car phone” mounted in the trunk of his vehicle that looked like a medium size suitcase with heavy wires attached to it. He had to make several attempt to obtain a proper signal...
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When I take on a new client, during the initial interview process with the owner or the general manager, one of the questions that I ask is “Where does it hurt the most in your business right now?” Within the past two years and increasingly...
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Depends on what side of the spectrum you are traveling. If you are a seller, and your intention is to get out of business, maximize your return or to relocate and buy another dealership, I’d say this is the best time to sell. Automotive industry enjoyed...
Read MoreWhile our retail industry is getting more sophisticated and savvy with new generation leadership taking over, I believe that if you ask the question if a retailer has consistent forecasts to plan their business with, perhaps 50% would say no. Some might say yes we do...
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While I try to refrain from commentaries, this one hits home. I came to this country in 1979 as a Fiat employee through an intra-company transfer from Europe. At the time I was in service and moved here as a service training instructor. I immediately...
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The struggle that an exit strategy can become if not prepped properly. Throughout my career I have witnessed dealers struggle with their exit strategy if they had one to begin with, worse yet they have passed away and left a big tangled mess behind them....
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If you think about all of the initiatives that you have taken last year or even few years before, most of you would find yourselves to have repeated the same practices under various different camouflage and expected things to get better. Most of the retailers...
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